Why Prompt Payment Matters

*Short video on the importance of prompt payment* Times have changed, organisations have been re-structured, people have moved on, but the key message behind* this 2010 video [1]*from the old North West SHA on why prompt payment matters [1] https://www.youtube.com/watch?v=65bNnjHAxLcandsns=tw

Some Ideas to share

I thought I'd share some of the things I have tried in the hope that people will share their ideas with me so that I can steal them (with pride!). None of the below is rocket science but I have found that there are some quite simple things you can do to make people feel more valued. *Create Thinking Space - (Housekeeping Days)*

Learning From 100 Best Companies

The Sunday Times publishes the 100 Best Companies to work for each year. Latest list here http://features.thesundaytimes.co.uk/public/best100companies/live/template [1] What learning might there be for the NHS from this list?   [1] http://features.thesundaytimes.co.uk/public/best100companies/live/template

High value health systems

Met with Richard Bohmer on Friday to talk about creating the conditions for high value health systems. What an inspiring man. Delivery focused, realistic and pragmatic-all things that appeal to our community! And some difficult lessons for us to learn in here too. Worth a read. http://www.nejm.org/doi/full/10.1056 [1] [1] http://www.nejm.org/doi/full/10.1056/NEJMp1111087

Cook's tour for all financial services staff

The idea for a Cook's tour for finance staff has been lurking for a while, as I have watched numerous graduate trainees planning theirs. They have been all over, from the depths of the mortuary to racing around with a blue light on a Friday night. Each time the staff who hosted them have loved having them, proudly explaining what they did and, eager to get to a fresh finance person, keen to

How do you say thank you" and recognise contribution in your department?"

Saying thank you and recognising individual contributions doesn't have to cost a great deal, in fact next to nothing but actually the value that this can add can make an OK place to work to a GREAT PLACE TO WORK! Everyone needs to know that their contribution is worthwhile and they also need to know that those who have gone the extra mile are valued.

Challenge to Finance Directors

How many of the staff in your department can you name? If you passed them in your building would you be able to say Hello Fred or Hello Isabelle? The little things are always what matter to people and individuals will always feel valued if you remember and use their first name. For some Chief Financial Officers in