John Gatehouse
NHS Shared Business Services

Bio
I work in a team whose aim is to help NHS clients achieve greater financial efficiency and quality, through sharing practices, process alignment and training.

Formally a teacher, I moved into the Healthcare Finance sector with NHS Professionals and was part of the team moving the regional finance centres to a single national centre of Finance, alignment of processes and then the outsourcing to NHS Shared Business Services.

Within my various roles at NHS SBS my primary focus has always been on the customer's needs, either feeding the Voice of the Customer into the business as a Client Manager, or in my current role helping clients utilise NHS SBS's Finance systems as efficiently and effectively to meet their needs.

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